Clifford L -11/12/19
Very pleased with the services. Reasonable prices. Friendly staff.
Steve M - 01/12/19
100% recommended and top class tech's
Andrew V - 24/11/19
Brilliant customer service, really helpful and would definitely buy a car from them again. All round positive experience. Great and very friendly customer service, which made buying the car a good, hassle free experience. I would highly recommend buying a car from them.
Danielle L - 29/10/19
Excellent customer service, the Sales Manager was very helpful and I’m extremely happy with my new car...thank you very much!
Megan B -16/10/19
Neil was really approachable and made my experience of buying a new car very easy. He was helpful throughout the process. I would highly recommend buying from them.
Sarah E - 05/10/19
Brilliant customer service, really helpful and would definitely buy a car from them again. All round positive experience.
Harrison W -03/10/19
Nice welcoming, go through everything very clearly.
Michael H - 01/10/19
Great friendly & helpful service, they even delivered the car for us.
Thomas B - 26/09/19
Good level of service without being pushy. Allowed time on our own to view and discuss the car which made the experience nice and relaxed. Answered any concerns we had. Took time out of work hours to let us view for a second time which was much appreciated. Had a couple of very minor issues with the car after collection which were both rectified very efficiently at a time that was convenient for us with no quibbles. Buy with confidence I would buy again from BKT.
Yvonne O - 16/09/19
Excellent garage, excellent used cars, excellent service. Cant say better than that!
Clair L - 04/09/19
Had a brilliant experience being a customer at BKT. Neil the sales man is a very genuine and down to earth guy. Being a young woman at no point did I feel pressured into anything, he was easy to talk to and even offered to stay late if needs be. I definitely recommend BKT, everything was handled professionally and any questions asked were answered. Thank you very much for the positive experience!
Kevin S - 04/09/19
From start to finish the guys at BKT made the process of buying the car simple and straight forward. They kept me posted and even let me know ahead of collection date that the car was ready. Top team a pleasure to deal with and will look them up again when we change motors. Thanks to everyone at BKT.
Denise R - 19/08/19
Professional from start to finish, have used before would use again
Conrad - 09/08/19
A first-class job. Clear communication. Determined to detect the fault that proved elusive and still working well a month later. Cost me a fraction of the quote from Citroen garage. Will be using again and recommending
Dawn T - 02/08/19
Went the extra mile. Rang with enquiry about a car for sale and stayed open late so I could visit after work. Hung around so I could view and rest drive. Friendly, informative and receptive to all enquiries. Knowledgable about car details and offering a great after sales service. Would recommend and will return as a customer
Brian B - 26/07/19
Really helpful staff who go the extra mile to ensure customers are happy and satisfied with their purchase. A great and trustworthy company and would highly recommend them to others.
Nina G - 25/07/19
Should I ever require another car I will return to BKT Prestige Ltd. They go the extra mile and take the stress out of buying a car. Thank you.
Dave B - 19/07/19
Wouldn’t use anyone else. 100% trustworthy and saved me a small fortune on what I’d been quoted. Thanks guys
Sean C - 17/07/19
Was very good and friendly staff to deal with more than happy to help and really happy with car I got from them would recommend to anyone
Caroline F - 15/07/19
Very helpful & friendly & went out of their way to give quality sales.
Anthony - 10/07/19
Prompt and only response from local garages to an ECU issue. Diagnosis and subsequent work carried out promptly and efficiently.
Samuel H - 08/07/19
The guys at BKT from the off were professional, helpful and not pushy at all. They've captured the essence of how to sell cars without losing the professional touch of customer service. From start to finish I was impressed and will return for myself in the future and recommend to my family and friends. An absolute must to go and meet them and see what they can do for you. The added bonus of the car service garage within the same group and ability to source vehicles is great.
Brian R - 07/07/19
I Have just brought my New Car from BKT ( end of May ),which makes it about Five cars since the Mid 1990's. I have brought the cars from BKT at Stanway in Essex. Why?. The service I have received from these guys are Second to None for OVER 20 Years. They are Friendly, Knowledgeable, Skilful, and Very Helpful. If I have problem they sort it out. Whenever I look to get a New Car, the Sales team, Know about cars and ( for me ) about Financing. I take my cars there every time for my MOT's as well. I DON'T THINK I'LL GO ANYWHERE ELSE THAN BKT.
Very friendly, professional. Was running late due to messy child issues and they simply begun work on a later booking, leaving that slot open for my vehicle, thus saving me from having to go away and book another slot at a different time/day
Phil C - 04/07/19
From start to finish and honest and reliable vendor. We’ve had the car for three months and are very pleased with it!
Ryan E - 04/07/19
I came to BKT Motor Group when I had a problem with my Vauxhall Corsa. Stuart and the team were incredibly helpful. They recommended an oil and filter change and did it that very same day. The car is now running like a dream. Very efficient service, friendly staff as well. Would recommend to all. Ryan
Chris H - 03/07/19
Always great service, well priced and they even dropped the car back to me as I couldn't get there in time to pick the kids up from school. No detentions for BKT!
Matt H - 03/07/19
5 Star!!! Got my first car from this garage, really helpful and experienced staff! I will definitely be using them in the future and would highly reccomend them!
Daniel - 25/06/19
BKT Motors helped with fully diagnosing an Engine Management Light being caused by the EGR on my Ford Ranger. They diagnosed and fixed the issue which turned out to be a blocked valve. Many other garages would have just replaced the EGR Valve and not tried cleaning the original first! BKT also carried out the MOT on the same day. Top service and very reasonable price, will be my goto garage from now on. Thanks!
Sandra T - 24/06/19
Excellent service from start to finish, the Sales Manager was very helpful and answered all my questions! Would definitely recommend BKT for anyone looking to buy a new car.
Norman - 12/06/19
Very friendly and efficient with acceptable prices...would visit them again
Shannon T - 11/06/19
Very good! Car was ready early which was great for us.
Adam S - 06/06/19
Both Neil and Stuart were very helpful and patient with my questions - thank you.
Sara B - 31/05/19
Great Service and communication! Thoroughly recommend
Jason B - 17/05/19
Excellent customer service from start to finish by backed up by quality selection of carefully selected cars, which are competitively priced. BKT provided a seamless service throughout going beyond the standard service. I would definitely recommend them.
Shirley S - 17/05/19
Efficient, helpful and professional. Expertise second to none with the whole transaction from start to finish, excellent service. Highly recommend BKT Prestige for buying or selling and for mechanical and technical knowledge and experience.
Dennis - 09/05/19
Fast , friendly service better price than other repair centers 10/10
Andrew E - 23/04/19
Really helpful from the moment you walk in, sent me off on a test drive in a car I had my eye on, no pressure sell at all and then ensured that the car was fully serviced and MOT’d before I collected including putting a new set of discs and pads on the back because they weren’t happy with them without me even having to ask. I now have my car and LOVE it.
Jeremy - 15/04/19
BKT had the car a day and a half ,Steve diagnosed the fault as a broken wire in s loom fixed it ,happy punter
Jacqueline - 01/04/19
HAPPY with job and price, definitely will use again
Ayesha - 20/03/19
Good quick service on my golf, would definitely recommend
Michael G - 14/03/19
Busy garage with a long history of good service Purchase of my car was easy
Brandan R - 05/03/19
Good service and communication. Car was in good condition and when I had an issue they solved it straight away. Easy to talk to and work with
Emily - 05/03/19
Good advice and price with quick service and response
Rob C - 03/03/19
Bkt were very helpful & efficient helping find the right car for me, Bkt arranged everything on my terms, anytime or day was not a problem. Always returned my calls as promised.will definitely recommended and will be purchasing from bkt again in the future! A1 service, thank you!
Hala B - 14/02/19
Perfect customer service Honest people Respectful and man especially Mr Neil I recommended all people who is interested to buy car to contact BKT that hire perfect people to deal with you.
Lorraine B - 09/02/19
I can’t thank the team at BKT Prestige and BKT Motors enough for all their help picking and purchasing a car right for me. The staff were professional, friendly and efficient. All my queries and questions were answered to an extremely satisfactory standard. The team were willing to go the extra mile to get the car ready for collection as soon as possible. The attention to detail and knowledge available about the car and processes to take were 10/10. Couldn’t be faulted. I received regular updates via phone calls. I was given the opportunity to test drive the car. I received a lesson on all controls and functions. Since having the car for 24 hours, it was the right choice for me and an absolutely beauty! An extremely happy and satisfied customer. A 5 star service recommended with confidence to all.
Ross - 12/01/19
Had a cambelt and water pump replaced by BKT. Great little garage, friendly and helpful staff, would definitely use again.
Jan - 06/12/19
The staff are very courteous and professional although I was out of areas they collected my car and brought it back I am over the moon and would 100%recommend their services they will get my work in furture many thanks BKT.
Chris - 29/11/19
I needed the clutch changing on my Focus C-Max and BKT came back with the best quote. It was that good, I even had both front tires changed and it still cost less than just a clutch fitting at any other garage. AND they let me use their courtesy car at no extra charge!! It was booked in at MY earliest convenience and they also filled up my oil at no extra cost to me. Great customer service, without question. Car now drives like a brand new motor and I couldn't be happier. I Can and will recommend this garage to anyone, and IL be calling them for any future works. Top job, thank you!!
Oliver M - 28/11/18
I called up to ask for some help looking over a car i'm keen to purchase, all the staff were friendly helpful and honest and the prices I was quoted were all very reasonable, I wish all garages operated like this.
Mark C -27/11/18
The staff were extremely friendly and the vehicle I bought was excellent
Halli G -24/11/18
Great service provided from these guys when i was clueless to fault on my car, highly recommend this garage 5* thank you will definitely use again!!
Sam G -23/11/18
This garage came highly recommended to me recently by family and a local RAC man when I needed to be recovered from the A12! They weren't wrong .. fantastic customer service and repairs, helpful, friendly and very thorough. Such a relief to find a garage you can trust. Would definitely recommend to others, myself and my family will continue to use these guys for all our motor needs. Thank you
Joe W - 22/11/18
Have used BKT for the last few years and have always been impressed with the company since my first visit, so much so I purchased my latest vehicle with them which has been superb. The professional and honest staff confirm a great customer experience.
Robert D - 19/11/18
On Friday i rang asking if you could help with a problem on my Zafira, your response was excellent and was invited to bring my car in that day. I did so and your staff rectified the problem within an hour, can't stress enough my wholehearted thanks for your excellent work.
Steve H - 14/11/18
Listen up - this is not your average garage review, (great service cheap prices etc).
As BKT delivered one of our cars back to us today, I started to reflect that they have been so helpful over the 18 years of living in Colchester that we almost take them for granted. Originally recommended to us by somebody long since forgotten, they have been at the mainstay of all our family's 'fleet' motoring needs. As all our girls grew up & starting driving - from providing routine maintenance + Mot's, to stepping up to the mark delivering speedy repairs when the unexpected happened and you needed the car yesterday, all this continues to the present day!
Now I will add in the friendly excellent service with a nothing is too much philosophy and you begin to see that if you've not used them before, you should be... In fact used to do all my own servicing and repairs, but fair pricing meant it just wasn't worth doing anymore myself, so I left it all to them.
Summing up, it's always difficult finding good local services, Electricians, Plumbers and the like, but if you're looking for a reliable local garage in the Colchester area, then I would highly recommend this business. Try them and you'll never go anywhere else!
Geoff G - 11/11/18
It was really great to have my car picked up and then returned afterwards. Great service from a family run business. Will use them for all my vehicles, from now on. Highly recommended.
Eleanor S - 09/11/18
Very pleased with the bodywork done on my car, 5* standard as usual from BKT. They have looked after my family’s cars for years. Highly recommended.
Jim H - 08/11/18
Brilliant service. Very helpful and friendly, couldnt have been more accommodating.
Perry P - 05/11/18
Service was friendly, professional and efficient. All our concerns and questions were answered satisfactory. They were always willing to go the extra mile to meet our needs.
Sara O - 03/11/18
They were very accomodating, an easy, pleasant, non pressured sale.
Terry S - 29/10/18
Brilliant service. Always helpful, honest and reliable. Highly recommended
Cathryn S - 24/10/18
Very professional and I am very pleased with my car.
Rachel B - 07/10/18
Very good, really efficient got all the paperwork completed so I could drive the car away the same day.
Joy T - 22/09/18
Customer service I have rated highly from my first contact with salesman.
Denise S - 21/09/18
BKT Prestige Ltd made buying my car a real pleasure. Very efficient and friendly staff And not at all pushy.
Christina C - 18/09/18
The experience I had whilst buying my car was professional and reassuring. I am happy with the service and would recommend this dealership to potentional customers.
Keith G -16/09/18
These guys are the best! I only take my cars here for service and MOT
Lee L - 12/09/18
Very helpful and honest guys. Also very professional.
Roberta B - 11/09/18
Very informative & continued to let me know what the procedures were & what he was doing Reg setting up my new car.
Belinda G - 11/09/18
Excellent service, very helpful and explained all information in a clear way, would happily recommend them to all my friends.
David F - 28/08/18
Professional, non pressured, open communication. Had a relaxed test drive and time to think and decide.
Natalie B - 17/08/18
I purchased a car from here a few days ago. The sales guy was very knowledagble and did not pressure me into buying. The car is brilliant and will be coming back here to purchase a car for my husband. Highly recommended.
Sarah S - 16/08/18
The process was great from start to finish. Meeting me out of hours to both view and collect my car. The experience compared to other garages I visited was a different class, so was the car I purchased.
Madelaine C - 13/08/18
I purchased my new MINI from this dealer recently and the salesman was extremely helpful, the car was ready for me to test drive, was cleaned inside and out ready for me aswell. He was fair with his part exchange offer and there was no hard sell. I was able to ask all the questions I wanted and the salesman knew what was what, all the info regarding the car such as history etc was available. I am very pleased with my purchase, I have had no issues with the car , he even did all the tax online for me and made me some new plates as I have a personal plate to transfer over. I would definitely recommend buying a car from BKT and should the need ever arise again, I would not hesitate to deal with them again. Thank you
Mike R - 28/07/18
BKT kept me informed all through the process of obtaining a vehicle for me and once sourced they were fastidious in their attention to detail - they ensured every scratch and scrape on the vehicle was rectified before I collected it and when I did the vehicle was immaculate. I found the owner and sales manager to be very clear when they were describing things to me and are both clearly passionate about providing a great customer experience - a family run business where customers come first !
Charlotte B - 27/07/18
Purchased my gorgeous Mini Cooper S Coupe from BKT. Very comfortable experience, no pushy sales chat. Very helpful. Had a teething problem with the car which was sorted immediately. I’ve had my beauty a month now and am in love! Would recommend! Thanks team at BKT.
Amy B - 24/07/18
Friendly & approachable - helped with paperwork & made the whole 'buying a new car' a stress free experience. In the past I have found that some garages can be intimidating but my experience with BKT was professional & yet relaxed. Knowledgable & helpful from the start to the end of the process. Communication was encouraged if any help/advice required.
Matthew R - 20/07/18
Recently bought a Vauxhall Corsa. The service was excellent, quick and very efficient! Highly recommend using BKT!
Dawn B - 16/06/18
Fantastic service, problems delt with fast and couldn’t have been more helpful . Would recommend to give these guys a look ,A1 service. Thank you.
Lindsay N - 14/06/18
Very helpful, and no hassle not pushy. Would definitely recommend.
Pat H - 13/06/18
It was great to meet a young man who had time to explain everything to a 75year old many times, nothing was to much trouble for him also if i still was not sure i could call back to see him many thanks Neil great service.
Natasha P - 13/06/18
Really helpful and good customer service would definitely recommend.
Rebecca P - 22/05/18
Great customer service, really friendly and helpful. Would definitely recommend!
Rita G - 21/05/18
I was surprised buy the serenity and openness.very helpful team. they really care about their customers.
Ben J - 05/05/18
Very amenable and friendly service. They went out of their way to help us buy our Mini Clubman without ever exerting any sales pressure. We’re based in West London so BKT collected us from Colchester train station. We will definitely use them again for our next purchase.
Melanie F - 22/04/18
After checking through AutoTrader, we came across BKT in Stanway. They had a car I was interested in so we arranged to go and see it a few days later. Both the Manager and Owner were very welcoming and very knowledgable. After test driving the car we bought it. We weren’t put under any pressure at all and I picked my new car up a week later. The Manager arranged for the car to have a full service and MOT before I collected it. On doing so, he put a full tank of petrol in and took me out for another drive so he could show me all the gadgets on the car so I left feeling confident. Excellent service and very friendly staff. I will definitely be recommending BKT to my family and friends. Thank you BKT Prestige. I am really pleased with the car and the whole car buying experience. I am looking forward to the Summer so I can drive my little car. The convertible is great fun!
Joe W - 18/04/18
My family have used BKT for a long time and I recently purchased a vehicle with them. Always impressed with how professional and helpful the team are and would highly recommend them to anyone. A quality and trustworthy company!
Jessica T -18/04/18
Have used BKT for many years. Great service, honest and reliable.
Shiraz A - 17/04/18
Excellent service throughout. Special mention to Neil who dealt with this sale extremely professionally. Would highly recommend this garage for used car sales!
Gary B - 05/04/18
Brought Smax from these guys were very helpful and a joy to deal with.
Lauren H - 03/04/18
Very helpful staff, very knowledgable. Made the process very easy, they were more then happy to accommodate. Trust the company very much.
Charlotte N - 28/03/18
Great service from a company you can trust. Would definitely recommend.
Colette B - 28/03/18
Bought our new car, great service , very accommodating and pleased with our purchase.
Michael F - 22/03/18
BKT treated me very well and they couldn't have been more helpful. The car was prepared to a very high standard and it performed exceptionally well on the 200 mile drive home. I would have no hesitation in recommending BKT Prestige Ltd.
Sam P - 08/03/18
Just had 2 new tyres and wheel done... service is amazing super fast and I now will be making this my regular place to take my car in the future .
Daniel W - 27/02/18
I recently purchased a Porsche from BKT. The salesmen were professional and helpful. They have been flexible in looking after the car until I require it and were helpful in picking me up and dropping me off at the station. On my experience to date they would come highly recommended.
Grace S - 12/02/18
The salesman that I brought the car from was very friendly and helpful! Great car!
Lisa R - 11/02/18
Bought a Ka from this company today and cannot fault their service. Prompt communication via email, very accommodating, car in immaculate condition for it's age. Highly recommend.
Claire M - 02/02/18
I was very happy with the service, very pleasant salesman and very helpful and a lovely cup of tea.
Amanda H - 02/02/18
Fantastic service and happy to help in any way they can. Highly recommend them.
Rhys C - 01/02/18
My experience was brilliant fast and simple Great staff, fantastic sales people!
Dale J - 27/01/18
Could not be anymore satisfied with the service Neil gave highly reccomend my family/friends to go there when they are wanting a car.
Louise H - 11/01/18
I would certainly recommend BKT prestige if your looking for a great car, great service and great after sales. My purchase was very straight forward and the salesman couldn't do enough for us. Thank you so much for all your help and just one more thing we love our new car.
Mr H - 11/01/18
On arrival BKT Prestige looked to be a very clean & tidy showroom & office. After talking to the salesman, he came across as a very polite & well informed man. The vehicle we wanted to purchase was very clean & well presented & once we'd had a test drive & asking a few relevant questions we bought it. Returning a couple of days later to pick up the car not only had BKT serviced & check it over they also taxed the car FOC & put £20 of diesel in the tank. Overall it was a pleasant & smooth transaction & I'd certainly buy from them again.
Andy Y - 23/12/17
Having searched for a car for a few weeks and visited a number of dealers in more than one county, my experience at BKT stood out amongst all other dealers especially the larger chains. I found Stuart to be honest, genuine, reliable and very helpful. If you want to buy a good car with confidence look no further.
John H - 12/12/17
Brought a car from them and really happy with their highly professional nature. Have recommended these guys to alot of my family and friends.
Kamal S - 11/12/17
Excellent seller who understand the needs of clients, lovely car I am enjoying. highly recommended.
Samantha D - 17/11/17
BKT, went out of their way to accommodate the days (weekend) and time that I could view the car. It was a mobility wheelchair accessible vehicle for my son and they even arranged for privacy glass to be added by another colleague of his. I was picked up from the station on the day I collected the car and tax / mot were all arranged in preparation too. The car was spotless and excellent value for money. They even phoned the previous owner to ask a question for me about using the wheelchair clamps, it was obvious how well they maintain good relations with past and present buyers. Good value and great, personal service with a smile :-)
Mark C - 23/10/17
My experience with BKT was really good he had all the knowledge about the vehicle but was not pushy. I would recommend BKT.
Christine H - 21/10/17
I walked into their showroom & the sales manager was so helpful and in a calm relaxed manner gave great customer service.I collected my Citron C1 today and am so happy with the whole experience.
Sian D - 21/10/17
Excellent fast service. All the staff are friendly and accommodating. I have used them for 15 years and am always impressed.
Matthew B - 13/10/17
I recently purchased a car from BKT. They were very helpful and professional. They made the purchasing of the car hassle free and I drove it away the following day. I would certainly recommend this company to anyone thinking of buying a new car !
Tash A - 10/10/17
Over the moon with the whole experience, the team at Bkt went out of there way to find me the best deal and there was no pressure to buy. Would recommend to anyone looking for a new car.
Jennifer H - 09/10/17
Quite honestly this has been one of the best car buying experiences I have had in the last 20 years. The management and team are focused on the customer and the business is well organised and professional. This is helped by the quality of the cars they stock and their open, honest and knowledgeable approach which I think is aided by their experience in servicing cars for many years. Many thanks!
Nicole F - 09/10/17
I was impressed with the professionalism of the advert. When I arrived to collect my car, I was absolutely thrilled, it was perfect, and completely as advertised. The team at BKT were more than helpful, very professional, and took time and care in the whole process. Thank you very much for such an easy car purchase experience. I would definitely purchase a car from them again in the future.
Anita K - 21/09/17
Very helpful and professional. Stuart is a an honest dealer who works with quality vehicles and on a professional and highly personal service. He was very patient whilst we checked over the car. The car was exactly as described. I enjoyed the whole process and felt confident and relaxed in my purchase. Highly recommended. I will be back. Thanks again! I absolutely love the car!
Matt T - 04/09/17
Brilliant service and relaxed atmosphere. Picked up a Classic Porsche from BKT a few weeks ago and I felt looked after all the way through. Nice and easy going, gave me a years MOT and it looked pristine when I picked it up!
Jay T - 27/08/17
Just purchased my second car from BKT. Once again great service. I have been using BKT for many years and have always found them friendly , knowledgeable and helpful.