Brandan R -05/03/19
Good service and communication. Car was in good condition and when I had an issue they solved it straight away. Easy to talk to and work with
Rob C - 03/03/19
Bkt were very helpful & efficient helping find the right car for me, Bkt arranged everything on my terms, anytime or day was not a problem. Always returned my calls as promised.will definitely recommended and will be purchasing from bkt again in the future! A1 service, thank you!
Hala B - 14/02/19
Perfect customer service Honest people Respectful and man especially Mr Neil I recommended all people who is interested to buy car to contact BKT that hire perfect people to deal with you.
Lorraine B - 09/02/19
I can’t thank the team at BKT Prestige and BKT Motors enough for all their help picking and purchasing a car right for me. The staff were professional, friendly and efficient. All my queries and questions were answered to an extremely satisfactory standard. The team were willing to go the extra mile to get the car ready for collection as soon as possible. The attention to detail and knowledge available about the car and processes to take were 10/10. Couldn’t be faulted. I received regular updates via phone calls. I was given the opportunity to test drive the car. I received a lesson on all controls and functions. Since having the car for 24 hours, it was the right choice for me and an absolutely beauty! An extremely happy and satisfied customer. A 5 star service recommended with confidence to all.
Oliver M - 28/11/18
I called up to ask for some help looking over a car i'm keen to purchase, all the staff were friendly helpful and honest and the prices I was quoted were all very reasonable, I wish all garages operated like this.
Mark C -27/11/18
The staff were extremely friendly and the vehicle I bought was excellent
Halli G -24/11/18
Great service provided from these guys when i was clueless to fault on my car, highly recommend this garage 5* thank you will definitely use again!!
Sam G -23/11/18
This garage came highly recommended to me recently by family and a local RAC man when I needed to be recovered from the A12! They weren't wrong .. fantastic customer service and repairs, helpful, friendly and very thorough. Such a relief to find a garage you can trust. Would definitely recommend to others, myself and my family will continue to use these guys for all our motor needs. Thank you
Joe W - 22/11/18
Have used BKT for the last few years and have always been impressed with the company since my first visit, so much so I purchased my latest vehicle with them which has been superb. The professional and honest staff confirm a great customer experience.
Robert D - 19/11/18
On Friday i rang asking if you could help with a problem on my Zafira, your response was excellent and was invited to bring my car in that day. I did so and your staff rectified the problem within an hour, can't stress enough my wholehearted thanks for your excellent work.
Steve H - 14/11/18
Listen up - this is not your average garage review, (great service cheap prices etc).
As BKT delivered one of our cars back to us today, I started to reflect that they have been so helpful over the 18 years of living in Colchester that we almost take them for granted. Originally recommended to us by somebody long since forgotten, they have been at the mainstay of all our family's 'fleet' motoring needs. As all our girls grew up & starting driving - from providing routine maintenance + Mot's, to stepping up to the mark delivering speedy repairs when the unexpected happened and you needed the car yesterday, all this continues to the present day!
Now I will add in the friendly excellent service with a nothing is too much philosophy and you begin to see that if you've not used them before, you should be... In fact used to do all my own servicing and repairs, but fair pricing meant it just wasn't worth doing anymore myself, so I left it all to them.
Summing up, it's always difficult finding good local services, Electricians, Plumbers and the like, but if you're looking for a reliable local garage in the Colchester area, then I would highly recommend this business. Try them and you'll never go anywhere else!
Geoff G - 11/11/18
It was really great to have my car picked up and then returned afterwards. Great service from a family run business. Will use them for all my vehicles, from now on. Highly recommended.
Eleanor S - 09/11/18
Very pleased with the bodywork done on my car, 5* standard as usual from BKT. They have looked after my family’s cars for years. Highly recommended.
Jim H - 08/11/18
Brilliant service. Very helpful and friendly, couldnt have been more accommodating.
Perry P - 05/11/18
Service was friendly, professional and efficient. All our concerns and questions were answered satisfactory. They were always willing to go the extra mile to meet our needs.
Sara O - 03/11/18
They were very accomodating, an easy, pleasant, non pressured sale.
Terry S - 29/10/18
Brilliant service. Always helpful, honest and reliable. Highly recommended
Cathryn S - 24/10/18
Very professional and I am very pleased with my car.
Rachel B - 07/10/18
Very good, really efficient got all the paperwork completed so I could drive the car away the same day.
Joy T - 22/09/18
Customer service I have rated highly from my first contact with salesman.
Denise S - 21/09/18
BKT Prestige Ltd made buying my car a real pleasure. Very efficient and friendly staff And not at all pushy.
Christina C - 18/09/18
The experience I had whilst buying my car was professional and reassuring. I am happy with the service and would recommend this dealership to potentional customers.
Keith G -16/09/18
These guys are the best! I only take my cars here for service and MOT
Lee L - 12/09/18
Very helpful and honest guys. Also very professional.
Roberta B - 11/09/18
Very informative & continued to let me know what the procedures were & what he was doing Reg setting up my new car.
Belinda G - 11/09/18
Excellent service, very helpful and explained all information in a clear way, would happily recommend them to all my friends.
David F - 28/08/18
Professional, non pressured, open communication. Had a relaxed test drive and time to think and decide.
Natalie B - 17/08/18
I purchased a car from here a few days ago. The sales guy was very knowledagble and did not pressure me into buying. The car is brilliant and will be coming back here to purchase a car for my husband. Highly recommended.
Sarah S - 16/08/18
The process was great from start to finish. Meeting me out of hours to both view and collect my car. The experience compared to other garages I visited was a different class, so was the car I purchased.
Madelaine C - 13/08/18
I purchased my new MINI from this dealer recently and the salesman was extremely helpful, the car was ready for me to test drive, was cleaned inside and out ready for me aswell. He was fair with his part exchange offer and there was no hard sell. I was able to ask all the questions I wanted and the salesman knew what was what, all the info regarding the car such as history etc was available. I am very pleased with my purchase, I have had no issues with the car , he even did all the tax online for me and made me some new plates as I have a personal plate to transfer over. I would definitely recommend buying a car from BKT and should the need ever arise again, I would not hesitate to deal with them again. Thank you
Mike R - 28/07/18
BKT kept me informed all through the process of obtaining a vehicle for me and once sourced they were fastidious in their attention to detail - they ensured every scratch and scrape on the vehicle was rectified before I collected it and when I did the vehicle was immaculate. I found the owner and sales manager to be very clear when they were describing things to me and are both clearly passionate about providing a great customer experience - a family run business where customers come first !
Charlotte B - 27/07/18
Purchased my gorgeous Mini Cooper S Coupe from BKT. Very comfortable experience, no pushy sales chat. Very helpful. Had a teething problem with the car which was sorted immediately. I’ve had my beauty a month now and am in love! Would recommend! Thanks team at BKT.
Amy B - 24/07/18
Friendly & approachable - helped with paperwork & made the whole 'buying a new car' a stress free experience. In the past I have found that some garages can be intimidating but my experience with BKT was professional & yet relaxed. Knowledgable & helpful from the start to the end of the process. Communication was encouraged if any help/advice required.
Matthew R - 20/07/18
Recently bought a Vauxhall Corsa. The service was excellent, quick and very efficient! Highly recommend using BKT!
Dawn B - 16/06/18
Fantastic service, problems delt with fast and couldn’t have been more helpful . Would recommend to give these guys a look ,A1 service. Thank you.
Lindsay N - 14/06/18
Very helpful, and no hassle not pushy. Would definitely recommend.
Pat H - 13/06/18
It was great to meet a young man who had time to explain everything to a 75year old many times, nothing was to much trouble for him also if i still was not sure i could call back to see him many thanks Neil great service.
Natasha P - 13/06/18
Really helpful and good customer service would definitely recommend.
Rebecca P - 22/05/18
Great customer service, really friendly and helpful. Would definitely recommend!
Rita G - 21/05/18
I was surprised buy the serenity and openness.very helpful team. they really care about their customers.
Ben J - 05/05/18
Very amenable and friendly service. They went out of their way to help us buy our Mini Clubman without ever exerting any sales pressure. We’re based in West London so BKT collected us from Colchester train station. We will definitely use them again for our next purchase.
Melanie F - 22/04/18
After checking through AutoTrader, we came across BKT in Stanway. They had a car I was interested in so we arranged to go and see it a few days later. Both the Manager and Owner were very welcoming and very knowledgable. After test driving the car we bought it. We weren’t put under any pressure at all and I picked my new car up a week later. The Manager arranged for the car to have a full service and MOT before I collected it. On doing so, he put a full tank of petrol in and took me out for another drive so he could show me all the gadgets on the car so I left feeling confident. Excellent service and very friendly staff. I will definitely be recommending BKT to my family and friends. Thank you BKT Prestige. I am really pleased with the car and the whole car buying experience. I am looking forward to the Summer so I can drive my little car. The convertible is great fun!
Joe W - 18/04/18
My family have used BKT for a long time and I recently purchased a vehicle with them. Always impressed with how professional and helpful the team are and would highly recommend them to anyone. A quality and trustworthy company!
Jessica T -18/04/18
Have used BKT for many years. Great service, honest and reliable.
Shiraz A - 17/04/18
Excellent service throughout. Special mention to Neil who dealt with this sale extremely professionally. Would highly recommend this garage for used car sales!
Gary B - 05/04/18
Brought Smax from these guys were very helpful and a joy to deal with.
Lauren H - 03/04/18
Very helpful staff, very knowledgable. Made the process very easy, they were more then happy to accommodate. Trust the company very much.
Charlotte N - 28/03/18
Great service from a company you can trust. Would definitely recommend.
Colette B - 28/03/18
Bought our new car, great service , very accommodating and pleased with our purchase.
Michael F - 22/03/18
BKT treated me very well and they couldn't have been more helpful. The car was prepared to a very high standard and it performed exceptionally well on the 200 mile drive home. I would have no hesitation in recommending BKT Prestige Ltd.
Sam P - 08/03/18
Just had 2 new tyres and wheel done... service is amazing super fast and I now will be making this my regular place to take my car in the future .
Daniel W - 27/02/18
I recently purchased a Porsche from BKT. The salesmen were professional and helpful. They have been flexible in looking after the car until I require it and were helpful in picking me up and dropping me off at the station. On my experience to date they would come highly recommended.
Grace S - 12/02/18
The salesman that I brought the car from was very friendly and helpful! Great car!
Lisa R - 11/02/18
Bought a Ka from this company today and cannot fault their service. Prompt communication via email, very accommodating, car in immaculate condition for it's age. Highly recommend.
Claire M - 02/02/18
I was very happy with the service, very pleasant salesman and very helpful and a lovely cup of tea.
Amanda H - 02/02/18
Fantastic service and happy to help in any way they can. Highly recommend them.
Rhys C - 01/02/18
My experience was brilliant fast and simple Great staff, fantastic sales people!
Dale J - 27/01/18
Could not be anymore satisfied with the service Neil gave highly reccomend my family/friends to go there when they are wanting a car.
Louise H - 11/01/18
I would certainly recommend BKT prestige if your looking for a great car, great service and great after sales. My purchase was very straight forward and the salesman couldn't do enough for us. Thank you so much for all your help and just one more thing we love our new car.
Mr H - 11/01/18
On arrival BKT Prestige looked to be a very clean & tidy showroom & office. After talking to the salesman, he came across as a very polite & well informed man. The vehicle we wanted to purchase was very clean & well presented & once we'd had a test drive & asking a few relevant questions we bought it. Returning a couple of days later to pick up the car not only had BKT serviced & check it over they also taxed the car FOC & put £20 of diesel in the tank. Overall it was a pleasant & smooth transaction & I'd certainly buy from them again.
Andy Y - 23/12/17
Having searched for a car for a few weeks and visited a number of dealers in more than one county, my experience at BKT stood out amongst all other dealers especially the larger chains. I found Stuart to be honest, genuine, reliable and very helpful. If you want to buy a good car with confidence look no further.
John H - 12/12/17
Brought a car from them and really happy with their highly professional nature. Have recommended these guys to alot of my family and friends.
Kamal S - 11/12/17
Excellent seller who understand the needs of clients, lovely car I am enjoying. highly recommended.
Samantha D - 17/11/17
BKT, went out of their way to accommodate the days (weekend) and time that I could view the car. It was a mobility wheelchair accessible vehicle for my son and they even arranged for privacy glass to be added by another colleague of his. I was picked up from the station on the day I collected the car and tax / mot were all arranged in preparation too. The car was spotless and excellent value for money. They even phoned the previous owner to ask a question for me about using the wheelchair clamps, it was obvious how well they maintain good relations with past and present buyers. Good value and great, personal service with a smile :-)
Mark C - 23/10/17
My experience with BKT was really good he had all the knowledge about the vehicle but was not pushy. I would recommend BKT.
Christine H - 21/10/17
I walked into their showroom & the sales manager was so helpful and in a calm relaxed manner gave great customer service.I collected my Citron C1 today and am so happy with the whole experience.
Sian D - 21/10/17
Excellent fast service. All the staff are friendly and accommodating. I have used them for 15 years and am always impressed.
Matthew B - 13/10/17
I recently purchased a car from BKT. They were very helpful and professional. They made the purchasing of the car hassle free and I drove it away the following day. I would certainly recommend this company to anyone thinking of buying a new car !
Tash A - 10/10/17
Over the moon with the whole experience, the team at Bkt went out of there way to find me the best deal and there was no pressure to buy. Would recommend to anyone looking for a new car.
Jennifer H - 09/10/17
Quite honestly this has been one of the best car buying experiences I have had in the last 20 years. The management and team are focused on the customer and the business is well organised and professional. This is helped by the quality of the cars they stock and their open, honest and knowledgeable approach which I think is aided by their experience in servicing cars for many years. Many thanks!
Nicole F - 09/10/17
I was impressed with the professionalism of the advert. When I arrived to collect my car, I was absolutely thrilled, it was perfect, and completely as advertised. The team at BKT were more than helpful, very professional, and took time and care in the whole process. Thank you very much for such an easy car purchase experience. I would definitely purchase a car from them again in the future.
Anita K - 21/09/17
Very helpful and professional. Stuart is a an honest dealer who works with quality vehicles and on a professional and highly personal service. He was very patient whilst we checked over the car. The car was exactly as described. I enjoyed the whole process and felt confident and relaxed in my purchase. Highly recommended. I will be back. Thanks again! I absolutely love the car!
Matt T - 04/09/17
Brilliant service and relaxed atmosphere. Picked up a Classic Porsche from BKT a few weeks ago and I felt looked after all the way through. Nice and easy going, gave me a years MOT and it looked pristine when I picked it up!
Jay T - 27/08/17
Just purchased my second car from BKT. Once again great service. I have been using BKT for many years and have always found them friendly , knowledgeable and helpful.